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ARReturn and Refund Policy
Placing an Order:
- Orders can be placed through our official website or via our Instagram account at @qotnhome.
- For any special requests or inquiries, please reach out to us by emailing [email protected].
Shipping Information:
- Our products are shipped from our warehouses located in Kuwait and Turkey.
- QOTN HOME is proud to offer worldwide shipping. However, due to certain circumstances, there might be exceptions. If you are unsure about delivery to your country, please contact us at [email protected].
Returns and Exchanges:
- If, for any reason, you are not satisfied with your purchase, you can initiate a return or exchange request by emailing us at [email protected].
- To be eligible for a return or exchange, the product must be in its original, unused, unaltered, and unwashed condition. It should also be returned with its original tags and packaging.
- Please note that custom-made products are not eligible for returns.
Contact:
- For any further inquiries or concerns, please don’t hesitate to email us at [email protected].